Train Dispatcher

 

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Overview:

Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.

Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.

We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.

Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.

Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.

We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today.

Herzog Transit Services, Inc. is currently seeking a Train Dispatcher in Irving, TX to join our team. Provides day-to-day supervision and authorization of the safe and efficient movement of all trains within the assigned territory consistent with operating rules, policies, and procedures of Herzog Transit Services, Inc., and commuter agencies.

Duties and Responsibilities:

• This is a non-exhaustive overview of the job duties for this position.

• Ensure compliance with federal and company safety rules, policies, and procedures. Respond to safety concerns and take appropriate action.
• Ensure safety is not compromised with the direct and indirect supervision of all train crews, Maintenance of Way, and signal employees working on, or near the railroad tracks.
• Active listener – gives full attention to what others are saying, takes time to understand the points being made and asks relative and appropriate questions.
• Attentive to detail with the ability manage multiple tasks in a fast-paced environment.
• Ability to maintain composure and demonstrate leadership and teamwork during stressful situations.
• Be engaged and monitor train movement and conditions affecting movements, such as weather conditions, train crew availability, and equipment availability. Use logic and reason to identify approaches, problem solve, and determine disciplined responses to unplanned events and emergency situations and manages these instances to maximize safety, minimize passenger inconvenience, and limit delays to affected trains.
• Knowledge of territory and physical characteristics, train schedules (arrival/departures), destinations, and run times.
• Ensures proper track bulletins, track warrants, and communications to all employees are accurate/timely.
• Performs a variety of administrative duties, maintain accurate records, and make necessary notifications as required.
• Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position.
• Regular and predictable attendance and punctuality are a requirement for this position.
• Other duties as assigned.

Qualifications:

• High School diploma or equivalent. Bachelor’s degree preferred.
• Previous train dispatching experience preferred. Railroad experience preferred.
• Ability to read, write, & communicate, as well as issue oral instructions, clearly and accurately utilizing a variety of communication devices.
• Able to sit for extended periods of time, prioritize and manage multiple issues, make sound decisions, and input accurate data in a high-pressure environment.
• Available to work 40-hour work week. Subject to overtime, on-call, and alternate shifts that include weeknights, weekends, and holidays.
• Proficient in Word and Excel with the ability to learn railroad specific software programs.
• Must be able to pass required tests prior to completing training period.

Pre-Employment Requirements:

• Subject to pre-employment background check and motor vehicle report review.
• Subject to pre-employment DOT physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
• Must successfully pass color/vision examinations as required by the position.
• Successfully complete and maintain any required safety certification and testing on an annual basis.

Physical Requirements:

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non-exhaustive overview of the physical requirements of this job.

• Work primarily in an office environment.
• Frequently sits for extended periods of time.
• Frequently use a computer keyboard and office related equipment.
• Requires occasional standing, walking, lifting, stooping or bending.

Safety:

• Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.

Benefits:

• Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.

Why Herzog:

Led by our beliefs and executed through our behaviors, at Herzog we build upon each other’s contributions by collaborating to make great things possible.

When you join Herzog, we give you the ability and authority to do the same. We will help you take charge of your 20 square feet in a manner that you will facilitate your growth and advancement as a person, as a member of our professional family and in your career.

If you are interested in joining our team, scroll to the top of the page and click Apply to start your application.

It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.

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