Job Category Spa
Location Delta Hotels Swindon, Pipers Way, Swindon, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The Delta Hotels by Marriott Swindon has an exciting opportunity for a Leisure Club Supervisor to join our Leisure Department!
Main Duties:
Swindon Marriott has recently gone through an exciting period of change in October 2022, to become part of the upscale full-service premium Delta Hotels by Marriott Brand. Delta Hotels is one of the fastest growing brands in the Marriott International portfolio and is now the UK’s largest brand. Come and join us to be part of our team! Our mission: Simple Made Perfect.
Inspect work areas and tools/equipment to ensure conformance to company standards. Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Resolve scheduling situations as needed by working with supervisor/manager. Check computer for updates and changes to schedule regularly throughout the day. Clean, maintain, and sterilize tools and equipment. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Assist management in training, scheduling, motivating and coaching employees; serve as a role model or mentor. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Benefits include:
- Discounted stays at Marriott hotels worldwide
- Free use of Leisure Club facilities
- Employee Assistance Programme
- 20 Holiday days, increasing with length of service
- BenefitHub - a dedicated benefits website with access to discounts, rewards and perks to top brands
- Free meal on shift and car parking
- Cycle to work scheme
- Service awards and recognition gifts
- World class training and development with unlimited career opportunities (internationally and locally) and access to Marriott’s award winning in house development programs which recognizes, nurtures and promotes talent.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World ™ at Delta Hotels.
