Data Analyst/Data Entry
Location: Columbia, SC -Remote
1st shift
- Seeking candidates to work full time in the Analysis department of our Digital Services Cent
- Overall, this position requires routine, detailed work that follows an established system of operation with a high degree of accuracy and efficiency within the Analysis Department.
- Review all system generated errors based on data entry standards. Maintain an average of 3 minutes per error resolution.
- Investigate historical and live vendor billing errors and obtain refunds where appropriate. Maintain an average of 15 minutes per issue for the research and resolution.
- Identify and correct data entry errors in a timely manner to ensure inclusion of information on client payment files.
- Research and resolve problem bills per established processes and turn-around times.
- Build and maintain vendor specific processing templates.
- Build and maintain spreadsheets used to manually divide account into multiple parts based on client specifications.
- Participate in the continual reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process.
- Complete assigned tasks based on standard operating procedures and established key performance indicators.
- Other duties as assigned.
- Select appropriate processes from clearly documented rules, past practices or new instructions.
- Seek advice and guidance on non-routine or problem areas from senior department members.
- Refer complex, unusual problems to senior department members.
- Consists of reading a manual, work through problems, complete practice problems and review each module.
- Successful completion of UBK training
- Successful completion of Analysis training
- Familiarity with Microsoft Office Suite
- Ability to research and problem solve issues effectively
- Detail oriented
- Efficient multi-tasker with excellent time management skills
- Good organizational skills
- Good verbal and written communication skills
- Utility based knowledge
- Good math and excel background
- Good critical thinking, pattern recognition and phone skills
- Be self-driven and be able to manage own time.
Job Types: Contract, Temporary
Salary: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
Experience:
- Data Analyst/Data Entry: 2 years (Required)
Work Location: Remote
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