Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:
19.5 - 30.00 hourly
Responsibilities:- Keep track of customer accounts and make updates with new account information as necessary
- Create records of customer interactions and follow up to ensure all questions have been answered
- Find patterns in customer complaints and bring them to the team for improvement
- Respond to customer inquiries, product and service questions, and customer complaints
- Interact with the sales lead to maintain and improve service and product knowledge
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- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- High school graduate, G.E.D. recipient, or equivalent
- Strong knowledge of customer interface and interaction
One of our major goals is to continue to expand and grow the firm to the point where we can continue to provide upward mobility for our own employees. By following an organic growth employment model, we are able to safeguard that our clients will receive mirrored results in any market we establish in.
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